PDF password locking encrypts file making it unreadable on some devices


Report of problems on a sony device. If you have this problem, please post here. We may put out a non passworded copy in a future release. We are happy to send it out to you if required.
Closed Mar 26, 2009 at 2:49 PM by rboucher
non passworded version provided now.


odahan wrote Feb 6, 2009 at 2:10 PM

Hi, It seems I'm the first person who reported this problem. My device is a Sony ebook reader PRS700. The PDF engine is certainly the same as the PRS500 and PRS505 and those devices must have the same problem.
The file is not readable at all, access to the book is resulting in an error code and no page can be seen. This is true on the device itself but also in the "ebook library" (Windows application to manage device content and read files as they will appear on the device).

An other point : the PDF has no title nor other meta. Ebook readers often use these information to display book list sorted by title or author. When a PDF is locked ebook reader users can't modify this to get a good display of the book meta on the device. But this is not a specific ebook reader problem, it will be nice to add the meta directly when you produce the pdf (at least : title and author(s) ).

I feel a bit alone on these problems, sometimes it's hard to be a geek using last technology gadgets :-)

Thanks for yours help and for the unlocked version, I can now read the guide on my device.

wrote Feb 11, 2009 at 3:50 AM

maxal wrote Feb 11, 2009 at 3:52 AM

Confirm for PRS505, same problem.

rboucher wrote Mar 26, 2009 at 2:49 PM

Thanks for the reports. For anyone else with the problem, download the non passworded version provided in the downloads aera. Certainly we want you to be able to read the content. :)

wrote Mar 26, 2009 at 2:49 PM

wrote Feb 22, 2013 at 12:33 AM

wrote May 16, 2013 at 11:57 AM